HIP is OPEN for business and serving clients remotely. Let us help you!

Given the health risks of the Coronavirus (COVID-19) pandemic, we are taking precautions to protect the health and safety of our clients, staff, and community-at-large. While HIP is no longer hosting face-to-face meetings with clients or partners, staff continues to conduct counseling services and meetings remotely – via phone, email, and video.

HIP is a HUD-Approved counseling agency.

We provide free one-on-one counseling. Maryland Residents experiencing financial difficulties are encouraged to reach out to our housing counselors.

MONTGOMERY COUNTY OFFICE:         301-916-5946

Here’s How HIP’s Housing Counselors can help during COVID-19


  • HIP can assess your mortgage refinance options

  • HIP can negotiate with your lender to prevent mortgage default

  • HIP can provide accurate information regarding foreclosure suspension

  • HIP can assist to apply for Maryland’s Homeowner’s Tax Credit Program


  • HIP can provide accurate information regarding eviction process during Maryland’s state of emergency

  • HIP can connect you to emergency services programs to help cover housing costs and prevent evictions

  • HIP can minimize effects of loss of income on household budget by prioritizing expenses

  • HIP can assist to apply for Maryland’s Renter’s Tax Credit Program

Household Finances

  • HIP can help you negotiate with creditors

  • HIP can help you access emergency assistance programs for utilities and other essential services during the state of emergency

  • HIP can help you with tools and resources to stay afloat if you have lost income or employment

HIP Counseling Flyer in English
Flyer for Homeowners in English
HIP Counseling Flyer in Spanish
Flyer for Homeowners in Spanish



  • Emergency Rental & Utility Assistance – Effective May 11, for tenants in a financial crisis due to COVID-19, this Prince George’s County sponsored program provides temporary help with rent or utility payments, up to 3 months. If eligible, payment for arrears will be made directly to your landlord or utility provider. Get qualification info here and submit an intake form. Application period is closed so that requests submitted in May can be processed.
  • COVID-19 Screening Facilities in Cheverly, Langley Park and Laurel  – Prince George’s County now has three Coronavirus testing sites available for drive-up or walk-up testing free of charge Monday – Friday.  The Health Department’s Cheverly Clinic has been available since May 2nd. The second site is in the Langley Park/Chillum area at the Rollingcrest-Chillum Recreation Center. The newest site is the Laurel-Beltsville Senior Activity Center, located at 7120 Contee Rd, Laurel, MD 20707. All locations are available by appointment only, for individuals who have a referral from their physician. Same day appointments are available – Please call the Dept of Social Services Hotline at 301-883-6627 BEFORE YOU SHOW UP THERE.
  • Prince George’s County Health Department
  • Alert Prince George’s Communication System
  • Prince George’s County Public Schools and Lunch Locations – Maryland Governor Larry Hogan announced that schools will remain closed through the end of the school year. Schools will continue to serve meals to students at designated sites during the summer break. Please check the summer list.
  • Employ Prince George’s – This nonprofit can provide job seeker information and help with filing for unemployment. Call 301-618-8445.
  • COVID-19 Hourly Employee Relief Fund – Employ Prince Georges is also administering the Relief Fund, which gives $200.00 Visa cash cards to qualified applicants. Priority is given to unemployed workers who earned $19/hr or less prior to their layoff. Please check the website for program guidelines and complete the application – www.employpgedge.com
  • Food Equity Council Resources
  • Emergency Food & Diaper Distribution by SEED – Call 301-458-9808 x102 or email: tnunes@seedinc.org



  • Grocery Stores with Dedicated Senior Shopping Hours – Here’s the list of area stores implementing early shopping hours for seniors and others at-risk. Now that Montgomery County and Prince George’s County are entering Stage 2 of their Re-opening, various grocery stores are extending their closing hours.
  • Capital Area Food BankTo locate a food bank in your neighborhood, call the Hunger Lifeline at 202-644-9807. Bring a valid ID.



Childcare for Essential Personnel: The State of Maryland has been working with local YMCAs, Boys and Girls Clubs, Recreation Centers, and other facilities to provide capacity for more than 1,200 children of essential safety and healthcare personnel to receive childcare. The State is hoping to increase this capacity to 2,500 children. Essential personnel can call the State’s LOCATE Hotline to register for childcare at 1-877-261-0060.



Experiencing a Mental Health Crisis?

In the event of a life-threatening emergency, call 9-1-1.

If you or a loved one are experiencing thoughts of suicide or having a mental health crisis, Mental Health specialists are available 24 hours a day, seven days a week to provide immediate assistance and referrals for long-term support.

  • In Prince George’s County – Contact the Crisis Response System @ 301-429-2185
    They can provide a comprehensive set of on-site and off-site mental health crisis response services and resources in Prince George’s County. For online resources, Click Here.
  • In Montgomery County – Contact the Montgomery County Crisis Center @ 240-777-4000 or the Suicide Prevention Lifeline @ 1-800-273-8255. For online resources, Click Here.
  • Listen to children and promote mutual respect and trust as part of building resiliency. Contact Children’s Mental Health Matters @ 443-901-1550.


  • Maryland SNAP Benefits – For new applicants, please apply online at the MyDHR portal for the quickest turnaround, or call Maryland Hunger Solutions at 866-821-5552. You can check the status of an application at 1-800-332-6347. Current SNAP participants automatically received the maximum benefit allowed for your household size during April and May.
  • Unemployment Claims – You can start your Maryland claim online or by phone. The Maryland Division of Unemployment Insurance has call center hours from 7:30am – 3:30pm at 410-949-0022. Click here for helpful Q&A. Please call HIP’s counselors if you need HELP completing the online forms. Please NOTE: The $600.00 additional weekly payment provided by the Cares Act is scheduled to end in July unless Congress extends it.
  • Maryland Presidential Primaries – Voting in Maryland moved to June 2, 2020. Balloting also conducted by mail. Guidelines for the November Presidential election TBD.
  • State Income Taxes – The MD state income tax filing deadline has been extended until July 15th.



The 2020 Census deadline has been extended through mid August. The official Census Bureau mailing includes detailed information and a Census ID for completing the Census online. You may complete your form by mail, online, or by phone. Please call HIP’s counselors if you need HELP with completing the online form or paper form. Census takers will begin going door-to-door in Maryland beginning in August.